1. Introduction
At Prizo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this policy.
2. Information We Collect
When you shop with us or engage with our website, we may collect the following personal information:
✅ Personal Details: Name, email address, phone number, and delivery address.
✅ Order Information: Details related to your purchases, order history, and payment method (We do not store payment details).
✅ Communication Data: Messages sent via WhatsApp, email, or website inquiries.
✅ Technical Data: Device information, browser type, and IP address for security and website improvement.
3. How We Use Your Information
We collect and use your information to:
🔹 Process and deliver your orders efficiently.
🔹 Provide customer support and address inquiries.
🔹 Send order updates, promotions, and exclusive offers (you can opt out anytime).
🔹 Improve our website and personalize your shopping experience.
4. Data Sharing & Security
We do not sell or share your personal information with unauthorized third parties. However, we may share limited data with:
🔹 Shipping Partners: To ensure smooth delivery of your order.
🔹 Service Providers: Such as IT support, email marketing tools, and customer service platforms, all of whom follow strict data security guidelines.
🔹 Legal Authorities: If required by law or to protect our business against fraud.
Your data is stored securely, and we take appropriate measures to prevent unauthorized access or misuse.
5. Data Retention & Your Rights
🔸 We retain your information only as long as necessary for order fulfillment and legal compliance.
🔸 You have the right to access, update, or request deletion of your data at any time.
🔸 You can unsubscribe from promotional messages by clicking the opt-out link or contacting us.
We may update this Privacy Policy from time to time, so please review it periodically. Your continued use of our website means you accept these changes.
🔒 Your privacy is our priority at Prizo!
