1. Products & Services
At Prizo, we offer a premium selection of clothing and accessories designed to enhance your style. All our products are available exclusively through our online store, and every order is subject to stock availability. We reserve the right to modify, update, or discontinue any product at any time without prior notice.
2. Ordering Process
Shopping with Prizo is simple and hassle-free. Customers can place their orders through our website by selecting their desired items and proceeding to checkout. We currently offer Cash on Delivery (COD) as our only payment method. Once your order is confirmed, you will receive a confirmation message via Email or WhatsApp.
📌 Order Processing Time: Orders are typically processed within 1-2 business days.
📌 Order Confirmation: Our team may contact you via call or WhatsApp to confirm your order before dispatch. Failure to respond may result in order cancellation.
3. Shipping & Delivery
We deliver across Pakistan through reliable courier partners.
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Delivery Time: Orders are usually delivered within 3-7 business days, depending on your location.
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Shipping Charges: Shipping costs may vary based on your city and will be mentioned at checkout.
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Delivery Restrictions: In some areas, delivery times may be extended due to unforeseen circumstances such as weather conditions or public holidays.
4. Returns & Refunds
At Prizo, we prioritize customer satisfaction. However, due to the nature of our business, we only offer exchanges under certain conditions.
🔹 Exchange Policy: If you receive a defective or incorrect product, you can request an exchange within 3 days of delivery. The product must be unused, in its original packaging, and with all tags intact.
🔹 No Refunds: We currently do not offer refunds. Only exchanges are allowed.
🔹 Exchange Process: To initiate an exchange, contact our customer support team via WhatsApp or email with your order details and a clear picture of the item. Shipping costs for returns/exchanges will be borne by the customer unless the error is on our end.
5. Intellectual Property
All content on our website, including product images, logos, and designs, is the exclusive property of Prizo and is protected by Pakistani copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
6. Privacy Policy
Your privacy is important to us. We collect and store customer information solely for order processing and communication purposes. Prizo does not share or sell any customer data to third parties.
By placing an order with Prizo, you agree to these Terms & Conditions. We reserve the right to update or modify these terms at any time.
📍 Shop now and experience hassle-free COD shopping across Pakistan!
